This privacy notice describes what you can expect us to do with your personal information when you contact us or use one of our services.
· Meta Defence Labs Ltd. is the controller for the personal information we process, unless otherwise stated.
There are many ways you can contact us, including by phone, email, live chat and post.
Our postal address:
Meta Defence Labs HQ
Level 39, One Canada Square
Canary Wharf, London E14 5AB, UK
Our Data Protection Officer can be contacted at firstname.lastname@example.org or via our postal address. Please mark the envelope ‘Data Protection Officer’.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· You have made an enquiry to us
· You have made an information request to us
· You wish to attend, or have attended, one of our events
· You subscribe to our e-newsletter
· You have applied for a job or secondment or volunteer with us
· You are representing your organisation
Types of personal information we collect are:
· Email addresses
· Job Title
· Company Name
If it is not disproportionate or prejudicial, we’ll contact you to let you know we are processing your personal information.
What are your rights?
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
Your right of access
You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You can read more about this right here.
Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. You can read more about this right here.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances. You can read more about this right here.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this right here.
Your right to object to processing
You have the right to object to processing. You can read more about this right here.
Your right to data portability
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated. You can read more about this right here.
You are not required to pay any charge for exercising your rights. We have one month to respond to you.
Please contact us at email@example.com if you wish to make a request or contact our helpline on:
Tel: +44 (0)203 222 4060 - United Kingdom
Tel: +94 (0)76 747 7799 - Sri Lanka
How long we keep it
If we have not heard back from you for a period of 5 years or more, we will automatically purge your details from our systems.
We will not share your information with any third parties for the purposes of direct marketing.
We use data processors who are third parties who provide elements of services for us, some of which may be outside of the EEA. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
In some circumstances we are legally obliged to share information. For example under a court order or where we cooperate with other European supervisory authorities in handling complaints or investigations.
Links to other sites
Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.
We use the following 'cookies'
Cookie name Life span Purpose
svSession Persistent Identifies unique visitors and tracks a visitor’s sessions on a site
hs Session Security
XSRF-TOKEN Persistent Security
smSession Persistent(2weeks) Identifies logged in site members
TSxxxxxxxx Persistent Security
TSxxxxxxxx_d Persistent Security
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us at firstname.lastname@example.org and we’ll respond.
If you remain dissatisfied, you can make a complaint about the way we process your personal information to the UK supervisory authority. Please follow this link to see how to do that.